1.Do Ontario condo corporations need a by-law to allow online voting?
Generally, no. Electronic and telephone voting are permitted without a new enabling by-law. However, the corporation’s existing by-laws may restrict or regulate these methods. Review your corporation’s governing documents before selecting a voting process.
Sources:Condominium Act, 1998 · CAO: Annual General Meetings · Miller Thomson: Electronic meetings and voting for condos in Ontario
2.Can an Ontario condominium AGM be held entirely online?
Yes. Owners’ meetings may be held virtually or in a hybrid format unless restricted by the corporation’s by-laws. Everyone entitled to attend must be able to reasonably participate, which typically means they can see and/or hear the business of the meeting and vote if they are entitled to.
Sources:CAO: Electronic Owners’ Meeting Guide (PDF) · Miller Thomson: Electronic meetings and voting for condos in Ontario
3.Does online voting count toward AGM quorum?
Yes. Owners who attend virtually or by phone, and owners who vote ahead of the meeting, are considered present for quorum. The usual AGM threshold is owners of at least 25% of the units. If the first two attempts to hold the meeting fail to reach quorum, the threshold is reduced to 15% for the third and any later attempts. Advance votes count toward quorum only for the items voted on and set out in the meeting agenda.
Sources:CAO: Annual General Meetings · CAO: Electronic Owners’ Meeting Guide (PDF)
4.Can condo owners vote before the AGM?
Yes. Advance electronic voting is recognized. The vote must concern an item properly included in the meeting notice and agenda, and the voting procedure must respect applicable law and by-laws. Advance votes should be kept confidential until they are counted at the meeting.
Sources:CAO: Electronic Owners’ Meeting Guide (PDF) · CAO: CAO Concludes its 2026 Annual Meeting
5.Can condo board elections be conducted online?
Yes. Electronic voting can be used for condominium director elections, subject to voting eligibility rules, proper notice, election procedures, required confidentiality and any applicable by-law restrictions. Some elections have additional requirements, so organizers should confirm the rules for their particular election.
Sources:Condominium Act, 1998 · CAO: Voting Rights
6.Are votes cast electronically legally valid?
Yes, electronic voting is a legally recognized method. Whether a particular vote is valid still depends on proper notice, eligibility, quorum, the issue being voted on, correct procedures, and compliance with the corporation’s governing documents. Using a digital platform alone does not guarantee legal compliance.
Sources:Condominium Act, 1998 · CAO: Voting Rights
7.Can owners still appoint a proxy?
Yes. Electronic voting does not remove the ability to appoint a proxy. Owners must use the mandatory proxy form, and the owner’s signature on the proxy form must match the name on the corporation’s record of owners. The proxy process must follow Ontario condominium requirements.
Sources:CAO: Voting Rights · CAO: How to appoint a proxy
8.What records should be kept for electronic voting?
Corporations must keep the meeting and voting records required by the Condominium Act and its regulations, including minutes of the meeting. A voting platform should accurately record votes, safeguard confidentiality and be able to record and retain the information the corporation is required to keep. Confirm the specific records and retention periods for your circumstances.
Sources:CAO: Electronic Owners’ Meeting Guide (PDF) · CAO: CAO Concludes its 2026 Annual Meeting · Condominium Act, 1998
9.What makes an online condo voting system trustworthy?
The CAO identifies ease of use, confidentiality and privacy, accountability, and record retention as important considerations when evaluating an electronic voting system. Corporations should look at how a platform handles eligibility, accurate tabulation, protection of advance votes and retrieval of records. These considerations are not a CAO product certification.
Sources:CAO: CAO Concludes its 2026 Annual Meeting
10.Can AGM notices be sent by email?
Generally, yes, where the owner’s email address appears in the corporation’s record of owners, unless the owner specifically asks for paper notices or the corporation’s by-laws prohibit or limit electronic notices. The preliminary notice of meeting must be sent at least 20 days before the notice of meeting, and the notice of meeting at least 15 days before the AGM. Electronic voting does not replace these notices.
Sources:CAO: Meeting Notices · CAO: Annual General Meetings